Regardless of the destination, we deliver all orders with DHL or UPS. The delivery process takes between 3-10 days from the order date.
To avoid delays, returns, additional charges or other unclear problems, we make sure that our shipments come with all the necessary documents. For deliveries outside of the UK, it may happen that the customs authorities of the destination country require taxes. In this case, it is your responsibility to pay the difference in taxes and duties to your local customs office. It is the buyer’s responsibility to pay any applicable taxes, duties or fees.
In order to return an item, send us an email to support@mileageblockers.com to receive a notification from us including the return number. You will need this number to return the product.
To return a product it must be unopened, unused and in its original package. Moreover, you can only return the product within thirty (30) days of its receipt. Take into consideration that you will receive a full refund excluding shipping cost. Please note that this may vary depending on the country of destination, customs duties, import sales tax, and any other additional costs.
To proceed with your return process, we will require certain details. * we will not proceed with your return request unless you provide ALL the required information on the package.
Required information:
- Return number
- Your full name
- Address
- Phone number
- E-mail address
- The original order confirmation
- The reason for the return of the product
If we don’t receive your package and you cannot provide the tracking number, it will be the sender’s responsibility to deal with this issue
